Break / Fix Support
Traditional on-site support, billed hourly, when you need a problem solved and the business back open.
- Desktop, server, and networking
- Backup and restore
- Anti-virus, spam, and malware
- Email services
- LAN, WAN, and wireless
What we do
Our services
Break/fix when you need it, a managed plan when you want the noise to stop, and project work for the rest.
Managed Support Plan
For one monthly price we proactively monitor and maintain your equipment to keep downtime to a minimum. Unlike other MSPs we offer one level of service — there is no compromise when it comes to your uptime.
- Proactive monitoring
- Routine maintenance
- One service level — no upsell tiers
- Built for small and mid-sized shops
IP-Based Telephony
Want to save money and have a modern communications system? We design VoIP around how your staff actually works.
- VoIP system design
- Replacement of aging PBX
- Aligned to business goals
Wi-Fi Connectivity
New England Systems Consultants is an authorized reseller of Ruckus Wireless. We design and install wireless that is secure, robust, and scalable.
- Ruckus Wireless reseller
- Site survey and design
- Secure guest and staff SSIDs
- Coverage that grows with you
Network Design
The plumbing under the applications — switches, firewalls, WAN, and remote access done so it stays boring.
- Switches, firewalls, and routers
- Internet and WAN connectivity
- VPN setups
- DNS and domain issues
- Remote site connectivity / Citrix
- Wireless networking
Consulting Services
Planning work for moves, vendors, recovery, and the projects that do not fit a ticket queue.
- Business continuity plans
- IT assessments
- Disaster recovery planning
- Technical projects
- Office moves and planning
- Vendor liaison
- IP-based security systems
Need a plan that fits?
Call (774) 404-8050. We will design a support plan around staff augmentation, a special project, or keeping uptime boring.